Our Commitment To You
We know that care is important. Sorted Health Care was founded as a humble family business dedicated to providing first-class home care services.
Our commitment to delivering the services you want, the way you want them, in your own home is greater than ever.
What sets our home care services apart? Quite simply, we put you, the consumer, first. Our goal is to provide the level of care we would want for our own family. This requires recognising the unique characteristics of each client and seeing them as a whole rather than a list of care needs.
Our services are adaptable to your changing priorities and needs. We work with families to enable our clients to take control of their own care as much as possible. That’s why we always pay attention to your preferences for care and support.
Regular communication ensures that you quickly become familiar with the people in your local Sorted Healthcare UK office. Building a relationship you can rely on is key to the way we do business.
Our procedure for praise, concerns and complaints
Sorted Health Care values all your suggestions as they enable us to improve our services. We have a transparent process for dealing with comments and complaints. When our home care service starts, all our clients receive a copy of our procedure. We want to make sure you do not have any questions about how to make complaints or give us good comments.